Collections Advisor
| Description |
We have a superb opportunity for an experienced Debt Recovery Advisor to join this friendly and expanding organisation based in North Leeds, you must have experience of working in debt recovery along with excellent communication skills and a professional telephone manner. Salary for this position is £16,000 + bonus rising to £16,500 after probationary period + Free car parking! Main Purpose of Job Collect outstanding accounts by telephone, letter, email or fax as per client instructions and the CSA Code Of Practice. To work to the Quality System In addition, to perform other duties assigned by the Directors, Line Manager or Financial Accountant from time to time, defined as any task or procedure that would normally be undertaken by any employee of the business including the directors. Individual Key Objectives To ensure all debts are dealt with, processed & telephoned in order to obtain payment for clients as speedily as possible. To achieve targets set To ensure internal and external customer satisfaction. To ensure that there is open and effective communication at all times Main Responsibilities Ensure all accounts are collected or closed our within any time frame specified by the each client. Ensure client, debtor & third party correspondence is actioned within 24 hours of receipt. Ensure all accounts are kept up-to-date in accordance with the diary dates thereon Ensure all accounts are handled as per client and management instructions Ensure agreements are reviewed regularly To always be polite and courteous to debtors and clients, regardless of circumstances Comply with the Credit Services Association Code of Practice and other relevant legislation at all times |
|---|---|
| Skills & Requirements | Applicants must have experience of working within a telephone based debt recovery role, have excellent communication skills and a professional manner. |
| Industry | Financial Services |
| Location | Leeds |
| Salary | £16,000 - £16.500 + Bonus |
| Start Date | ASAP |
It is unlawful to employ a person for this vacancy who does not have permission to live and work in the United Kingdom. Unless the vacancy description states otherwise please ensure you have this permission before applying.
CLD Recruitment (Leeds) are acting in the capacity of an Employment Agency for this vacancy.
