Internal Account Manager, Elland - Halifax, £18,000 - £22,000 per annum (35 hours a week) + Excellent company benefits.
My client are a design company situated in Halifax who seek an account manager to support the sales & marketing manager. You will be responsible for dealing with queries from new and existing clients, assisting with marketing material for the promotion of the brand as well as processing sales orders, acting as a point of contact for the clients maximising order value.
Working hours for this role is 9am - 5pm, Monday to Friday, free parking is available on site. As well as a friendly vibrant place to work you will be offered an excellent starting salary with good prospect internally whilst working within the fashion industry.
Duties of the Internal Account Manager: -
*Being responsible for the whole office day to day sales office function, answering phone calls and responding to e-mail enquiries, imputing incoming orders for both brands, maintaining/updating customer records, producing pick lists and checking sales invoices prior to despatch, all on our bespoke software system and database
*Handling customer service matters, ensuring matters are addressed or resolved quickly and efficiently
*Proactively making calls and sending e-mails to existing or new customers and sales agents, chasing business and advising on new collections, promotions/special offers or clearance
*Managing the distribution of sales and marketing material and literature to customers and agents
*Producing regular and seasonal sales reports to the Managing Director
*Organising transportation/logistics with couriers and handling all the relevant paperwork and shipments
Skills & Experience Required
To be considered for the account manager role you must be able to demonstrate previous experience working in a sales office, processing orders and aiming to maximise order value alongside the sales manager. You will also be responsible for call upon any marketing experience you may have when promoting the brand on social media and through various different campaigns. Excellent communication and customer service skills are essential as is previous administration skills to produce accurate sales reports and correspondence to clients with existing accounts. No previous experience working within fashion is necessary however an interest in fashion would be advantageous as would any previous qualifications relative to fashion design.
CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
How to apply